Banking, Financial Services and Insurance (BFSI)

About the sector

BFSI stands for banking, financial services and insurance. It includes public and private sector banks, small finance and payments banks, non-banking financial companies (NBFCs), microfinance institutions, insurance companies and brokers, and firms that provide accounting and back-office services.

As more people open bank accounts, take loans, buy insurance and pay digitally, these organisations need staff who can explain products, serve customers, process documents and keep accurate records. Entry-level openings exist in sales, customer service, field outreach and accounts.

Where people work

• Bank branches and their sales and service teams
• Business correspondent outlets that bring banking services into neighbourhoods and villages
• NBFCs and microfinance institutions
• Insurance companies, agencies and brokers
• Accounts departments of businesses and accounting firms

Skills employers value

• Comfort with numbers and attention to detail
• Computer skills, including spreadsheets and accounting software
• Clear, honest communication when explaining financial products
• Understanding of KYC documents and why they matter
• Integrity in handling cash, customer information and records
• Sales skills and regular follow-up, for customer-facing roles

Typical starting roles include business correspondent, accounts assistant and insurance agent. These and other roles are listed on this page, and you can compare roles across sectors on the job roles page.

Trust matters in this sector. Employers look for people who handle money and customer information honestly and follow rules carefully, so these habits are worth building from your first day.

How SkillMan supports you

• Skill training: job-oriented training, customised to industry demand. We offer only programmes with strong market demand for employability, so please ask our counsellors which BFSI programmes are currently open.
• Career guidance: our counsellors help you understand the difference between sales, service, field and accounts roles, and which one suits your strengths.
• Placement support: our dedicated placement team works to connect each trained candidate with suitable employers.

Take the next step

Use the career finder to explore BFSI roles, or apply for training. Our counsellors will share current batch details.