Business correspondent outlets and customer service points linked to banks, often in residential areas, villages and markets.
Typical tasks
- Help customers open bank accounts and complete KYC
- Process cash deposits, withdrawals and transfers
- Explain the bank's savings, insurance and pension products
- Maintain daily transaction records and cash balance
- Reconcile transactions with the bank or BC network
- Spread awareness of banking services in the community
Key skills
Growing in this career
Business correspondents can grow to supervise a group of outlets, or move to bank sales or customer service roles.
Role information is general career guidance. Programme availability, eligibility and batch dates are shared by our counsellors on enquiry.