Booking counters and branch offices of courier, cargo and transport companies.
Typical tasks
- Receive goods and check packing and contents details
- Weigh consignments and calculate charges
- Prepare consignment notes and other documents
- Enter booking details in the system and issue receipts
- Answer customer queries about tracking and delivery
- Hand over booked consignments to the operations team
Key skills
Growing in this career
Booking assistants can move to branch operations, customer service or branch in-charge roles.
Role information is general career guidance. Programme availability, eligibility and batch dates are shared by our counsellors on enquiry.